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Launch a Community

Spin up a private community for your clients with posts, threads, and reactions — all inside HubFit.

What you will learn

Coach setup

Create a community, set posting rules, and seed it with your first posts.

Client experience

How clients post, comment, and react inside the HubFit app.

Moderation tools

Pin posts, remove content, and message individuals from inside the community.

Show transcript

0:03Hey guys, in this video we're going to
0:05be looking at HubFit's community
0:06feature. I'm going to show you how it
0:07works on the web from the coach side and
0:09then I'm going to show you how it works
0:10on the app for both the coach and the
0:12client. So you'll see you have the
0:14community section here and here you can
0:15see the list of communities that I have.
0:17To add a community, you can click on
0:19this add community.
0:21You'll see you can add a header image
0:22and then you can add the community name
0:24and the description. If you have a
0:26community with a unread post, you'll see
0:28this indicator here. And here you can
0:30see we have this community here that has
0:32a post that we have not yet read. I'm
0:33going to go ahead and click on this
0:35community here. So this is a community
0:37we have over here. You can see the
0:39header image. You can see the name, the
0:41members, and you have your different
0:43options here. We're going to jump into
0:44all of these. We're going to start off
0:46with the discussion. So the discussion
0:47is where all the posts can be seen. The
0:49first thing you'll see is you can create
0:51a post here. If I go ahead and click on
0:53this, you can add a text. You'll see
0:56here you have the option to add an
0:58image, a video, you can also add a GIF.
1:01So I can add a GIF and you also have the
1:04option to add a poll. So if I add a
1:06poll, I can add
1:09my options and you also have an emoji
1:11option over here. Now when posting, you
1:13can publish a post right away or if you
1:16click on this option here, you can save
1:18a post as draft or you can schedule a
1:20post. So, for example, if I click on
1:22schedule post, you'll see I can pick the
1:24time when we want to schedule this post
1:26for. I can do okay. And here you'll see
1:28the schedule. Now, the schedule and the
1:30draft is only available for coaches.
1:33Clients can't schedule a post. I'll show
1:35you what scheduled posts look like in
1:37the planner section, but for now, we can
1:39close this. So, here you'll see all your
1:40pinned posts. You can get quick preview,
1:42but you also have a dedicated pinned
1:44section here. If you click on this, you
1:46can actually view the post. Here you'll
1:48see we have another post. And here you
1:50can see this post has different images.
1:51So here for example, you can have four
1:53different images. If we scroll here,
1:56you'll see we have a poll. Here you can
1:58view the poll. You can click on this
2:00votes to see who voted on which option.
2:02So if I click on this, I can actually
2:04see who voted on what. Here you'll see
2:07the like counter. Now you can have
2:09different reactions. If you hover here,
2:11you'll see all the reactions you can
2:12have. So we can, for example, just give
2:14this a heart. Here you'll see the
2:16comments and you can also have threaded
2:18replies. So, for example, here is a
2:20threaded reply to this comment. Here
2:21you'll see we have another post. And
2:24here you'll see you can mention a user
2:26in a comment. You can also mention a
2:28user in a post. I want to mention
2:30someone. I would just do the at@ symbol
2:32and then you can add them and they'll
2:33get a notification. Here you'll see
2:35there's a GIF in this post. And here
2:39you'll see there's also a GIF supported
2:41in comments. If you click on this
2:42drop-own option, you'll see you have an
2:44option to edit a post, pin a post, or
2:47delete a post. If we go ahead and click
2:49on the pinned section, you can view all
2:51the posts that have been pinned. If you
2:54click on the planner, this is where you
2:56can view all your scheduled posts and
2:58all the drafts that you have. So, here,
2:59for example, you'll see we have a Monday
3:01check-in post that is scheduled for
3:03Monday at 10:00 a.m. And here you'll see
3:05we have a poll that is scheduled for
3:07next week. So, here you can see the
3:09schedule time. At any time, you can come
3:11here and do edit. So, you can edit the
3:14post. You might want to edit the time
3:15it's scheduled for. So you can always
3:17update that. You can also just publish a
3:20post right away instead of waiting for
3:22the scheduled time. And if I flick to
3:23the drafts, you'll see in the draft
3:25here, you can have your drafts. You can
3:27come back and you can edit them at any
3:29time. You might want to schedule it
3:31after you're done drafting it, or you
3:32might just want to publish it right
3:33away. And you also have the option to
3:36publish it right away just from here. So
3:38you can draft and then when you're ready
3:39to post it, you can just publish. Now
3:41here you have the members list. This is
3:42where you can view all the members. Now
3:44to add a member, you'll see this invite
3:46option. If I click on this, you'll see
3:49all the members that you can invite. So
3:51at the moment, these are all the members
3:52that are active. I can remove a member
3:54by clicking this option here. And if I
3:55want to add someone to the community, I
3:58can just click on this and then do add
3:59member. Here you have the option to
4:01search for a post. So if I click on
4:04search, I can search for a word. So for
4:06example, let's say we want to search for
4:07the word welcome. I can do search. And
4:09here you'll see the result includes a
4:11post that has the word welcome in it.
4:14Here you have a couple of options. So
4:15you can edit the community. If you want
4:17to change the header image, the name or
4:19the description, you can do so. You also
4:21have an option to change the community
4:23settings. So here you'll see you have
4:25three different settings. If you want to
4:26allow clients to post. So if you turn
4:28this off, it means client can't post.
4:30Here you have the option for clients to
4:31comment. If this is turned off, clients
4:33can't comment. So ideally you might want
4:35to do this if you just want to create a
4:36readonly community where you might make
4:39announcements. And here you can turn off
4:41the member list for the client. So if
4:43you see you have this tab here where
4:45clients can view the members. If you
4:46turn that off, clients won't be able to
4:48view the members. Of course, if a client
4:49comments, they can still view the
4:51client, but they can't go into the
4:52community list itself to view all the
4:54members. And here you'll see the option
4:56for your notification settings. So if I
4:58click on this, you'll see you can
5:00control the notification at a community
5:01level. So this is for each individual
5:03user. They can control what
5:04notifications they get. You'll see here
5:06you have your notification. So if I go
5:09ahead and click on this notification for
5:11example where someone commented on my
5:12post it will open that post for me and I
5:15can view it right away. So that is
5:17everything when it comes to community on
5:19the website. I am now going to switch
5:20over to the app to show you how the
5:22community functions on the app for both
5:24the coach and the client. I am now in
5:26the app. I'm currently logged in as a
5:28coach but the community functions the
5:30same on the client side. You'll see we
5:31have the communities here in the
5:33dashboard. Here you can add a community.
5:35Going to go ahead and click on this
5:37community here. So, I'm going to run you
5:39through everything. The first thing
5:40you'll see is that the pin posts appear
5:42at the top. And if I go ahead and click
5:44on view all, it will show me all the pin
5:46posts. If I scroll down, I can see the
5:48different post. So, here's the poll. If
5:50we click on this, we can view the votes
5:52and who voted for what. You can see this
5:55post has two comments. If I go ahead and
5:57click on this, it will open up this post
5:58in a more detailed view where I can view
6:00all the comments. So, here, for example,
6:02you'll see the comment and you'll see
6:03the nested replies. And here you'll see
6:05the other comment. And if you want to
6:07react to a post, you can just hold it
6:09and you can see the different options.
6:10So we can react to a post. If I scroll
6:13down, I can view all the different
6:15posts. Create a post by clicking on
6:17this. You'll see we can add a photo. We
6:20can add a video. We can add a GIF. You
6:22can also add a poll directly from here.
6:24So this would look like this. You can
6:25also schedule from within the app. So
6:28here you'll see you have the two options
6:29to schedule and to draft. This option is
6:31only available for coaches. So clients
6:33won't see this. But if I click on this,
6:34I can decide when I want to schedule
6:36this post for. Or if I click on draft,
6:38this post will be drafted. You'll see
6:40that you have these options. So the
6:43first option is to view your scheduled
6:45and draft posts. So if I click on this,
6:47you'll see we have two posts that are
6:50scheduled. If you click on this
6:51dropdown, you can edit a post. So we can
6:54maybe edit and modify this or we can
6:57delete it or post it right away. Maybe
6:59you don't want to wait for the schedule
7:00time and you just want to post it. You
7:01can do so straight from here. And this
7:03is similar to the draft. If you want to
7:04post a draft right away, you can just do
7:06post. You have this option over here. So
7:09if I click on this, this is where you
7:11can add the member. So if you do add
7:12member, you have your notification
7:13settings. So you can change your
7:15notification settings. And you also have
7:17the community settings. You can also
7:18edit the community from here. So if you
7:21want to modify the image or the name or
7:22the description or even delete the
7:24community, you can do that from here.
7:25And you have this search option. So you
7:27can search for a post and you'll see
7:30here's the post that we just searched
7:32for with the word welcome. To view the
7:34notifications, you can go to this
7:35notification here. Here you'll see all
7:37your community notifications. So if I
7:39click on this for example, it will open
7:40that post for me right away. So that is
7:43everything with the community feature.
7:44If you have any questions or anything,
7:46feel free to leave them in the comments
7:47below.

Engagement & Retention

3 lessonsApprox. 28 min

Your progress0%

Set Up Daily Habits10m 59s Launch a Community7m 50s Run a Challenge9m 31s

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